Consumer Education
Online Banking Awareness Training
BankFirst will never contact a customer and request electronic banking credentials. If you get a call asking for your credentials, hang up and call us!
To help reduce online banking risks, do not give your online banking access ID or password to anyone. If you give your credentials out, you are allowing that person to have the same rights to access your account as you have.
The links below will take you to documents that detail ways to mitigate online banking risks and what to do in the event of unauthorized transactions.
- Online Banking Awareness Training
- Social Engineering Attacks
- Online Banking Security Tips
- Risk Assessment and Controls Evaluation (Business Customers Only)
Identity Theft Educational Links
FYI: When clicking on any of the links below to outside websites that aren't part of BankFirst, you will be taken to a new browser window to view the link.
- Identity Theft Education Website
- Get an Identity Theft Kit from the FTC (Federal Trade Commission) that can assist you in taking charge and fighting back against Identity Theft.
- Get important information on alerts, frauds, etc. from the NBA (Nebraska Bankers Association)
- Consumer Connection page on the American Bankers Association website. This section contains an unbelievable amount of information to help with identity theft, internet frauds (phishing, skimming, etc), managing your mailbox, and many more.
Other Services
- Donotcall.gov
Takes you to the federal government site to register your home and mobile numbers to stop telemarketer calls, after approximately three months. To register by phone, call 1-888-382-1222. - Ftc.gov/bcp/edu/microsites/idtheft/
A government site maintained by the Federal Trade Commission. This site answers all your questions about identity theft. - Ftc.gov/bcp/consumer.htm
Also from the FTC. Click on ‘Telemarketing’ to learn about telemarketing scams. - Fdic.gov/consumers/index.html
Learn how to guard against internet thieves and electronic scams. - BBB.org
The Better Business Bureau. Click on ‘Business’ to get an immediate free report on any company. This is also a convenient way to check on an online business, by entering the company’s web address (URL). - Antiphishing.org
The Anti-Phishing Working Group. Their goal is to eliminate identity theft and fraud that results from phishing e-mails and spoofed web sites. - Annualcreditreport.com
Beginning in 2005, you are entitled to a free copy of your credit report from all three credit bureaus every 12 months from each of the three consumer reporting agencies.
