Consumer Education

Online Banking Awareness Training

BankFirst will never contact a customer and request electronic banking credentials. If you get a call asking for your credentials, hang up and call us!

To help reduce online banking risks, do not give your online banking access ID or password to anyone. If you give your credentials out, you are allowing that person to have the same rights to access your account as you have.

The links below will take you to documents that detail ways to mitigate online banking risks and what to do in the event of unauthorized transactions.

Identity Theft Educational Links

FYI: When clicking on any of the links below to outside websites that aren't part of BankFirst, you will be taken to a new browser window to view the link.

Online Education Center

  • Online Education Center
    Online Education Center allows you to learn about bill pay, estatments, remote deposit, and mobile banking.

Other Services

  • Donotcall.gov
    Takes you to the federal government site to register your home and mobile numbers to stop telemarketer calls, after approximately three months. To register by phone, call 1-888-382-1222.
  • Ftc.gov/bcp/edu/microsites/idtheft/
    A government site maintained by the Federal Trade Commission. This site answers all your questions about identity theft.
  • Ftc.gov/bcp/consumer.htm
    Also from the FTC. Click on ‘Telemarketing’ to learn about telemarketing scams.
  • Fdic.gov/consumers/index.html
    Learn how to guard against internet thieves and electronic scams.
  • BBB.org
    The Better Business Bureau. Click on ‘Business’ to get an immediate free report on any company. This is also a convenient way to check on an online business, by entering the company’s web address (URL).
  • Antiphishing.org
    The Anti-Phishing Working Group. Their goal is to eliminate identity theft and fraud that results from phishing e-mails and spoofed web sites.
  • Annualcreditreport.com
    Beginning in 2005, you are entitled to a free copy of your credit report from all three credit bureaus every 12 months from each of the three consumer reporting agencies.